IGH.Scope

IT leadership consultant

Strategy to impact

IGH.Scope helps organizations strengthen IT operations, modernize infrastructure, improve cybersecurity, and turn enterprise technology into measurable business value.

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Consulting profile

Business-minded.
Technology-led.

ITSM experience across FMCG, manufacturing, hospitality, and multinational environments, connecting strategy, operations, security, and transformation.

What IGH.Scope brings

More than 17 years of experience managing country-level IT operations, infrastructure, cybersecurity, enterprise applications, service delivery, and digital transformation. The focus is practical: reliable services, stronger controls, scalable platforms, and clear alignment with business priorities.

IT Strategy & Governance Cybersecurity D365 / Dynamics AX Salesforce Microsoft 365 & Azure Power BI Business Continuity Vendor Management

Selected transformation

Complex change.
Clear outcomes.

Representative programs spanning enterprise platforms, cybersecurity, service delivery, and business operations.

Enterprise platforms

ERP & CRM Transformation

Led and supported Microsoft Dynamics AX / D365 ERP and Salesforce initiatives, connecting commercial, finance, sales, and supply-chain operations.

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Security & resilience

Secure, Resilient Operations

Strengthened security and continuity through Fortinet platforms, endpoint protection, access controls, backup discipline, BCP, and disaster-recovery planning.

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Service & optimization

Smarter Service Delivery

Improved support visibility through ManageEngine service-desk migration and enabled route optimization, e-invoicing, reporting, and process automation.

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Experience

Leadership across
critical operations.

Progressive responsibility across FMCG, manufacturing, hospitality, and environmental services.

2018 - Present

Information Technology Manager · FMCG & Manufacturing

Lead country IT operations, strategy, service delivery, enterprise applications, cybersecurity, vendors, and multi-site technology services.

2013 - 2018

Senior System Administrator · FMCG & Manufacturing

Managed core infrastructure, systems administration, enterprise services, migrations, backup, disaster recovery, and advanced technical support.

2012 - 2013

Assistant IT Manager · Luxury Hospitality

Supported business-critical systems and continuous operations in a 24/7 luxury hospitality environment.

2011 - 2012

IT Team Head · Beverage Manufacturing

Led support and infrastructure operations across Dynamics AX, VMware, servers, storage, security, telecom, and network services.

2006 - 2011

Network & System Administrator · Environmental Services

Managed enterprise server, network, messaging, virtualization, endpoint security, and user-support operations.

2000 - 2005

BSc, Communication & Electronics Engineering

Alexandria University · Arabic native/bilingual · English professional working proficiency.

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Need stronger IT outcomes?

Share the challenge, transformation goal, or advisory need. IGH.Scope will respond with a practical next step.

igh-scope@zohomail.com